Store Policy

Customer Care

At Pastas by JoJo, we want to ensure that our customers have a comfortable and confident shopping experience with us. To achieve that, we encourage you to reach out to us with any questions or concerns you may have. You can contact us through our dedicated contact page on our website, or use the "Let's chat" button to send us a message during business hours. We're here to help and want you to feel like you can trust us. As a local business, we strive to treat our customers like neighbors and provide the best possible experience.

We are pleased to offer delivery services exclusively in the Myrtle Beach area. To guarantee that your order of delicious Italian goodies and pasta arrives on time, we kindly ask our customers to place their weekly orders by Wednesday. Our delivery day is every Friday, and we promise to provide a fresh and convenient experience. If you have any special requests or questions, please feel free to use our contact page to message us. Our top priority is your satisfaction, and we are always happy to accommodate your needs. Don't forget to check out our weekly newsletter, which is released every Friday! It features exciting news about new pasta varieties and delightful items. Thank you for choosing Pasta by JoJo, where authentic flavors and exceptional service come together seamlessly.

we are excited to announce that we will soon expand our reach to farmers' markets across the Myrtle Beach area. We will present at one of the 14 locations, offering you our authentic homemade Italian pasta and delightful products. If you haven't already, please sign up for our weekly newsletter and Special to stay updated on the dates and times we will be at these Farmer Markets. We are thrilled to have this opportunity to connect with our community and share the joy of authentic Italian flavors with you in person.

We want to assure you that trust is fundamental to our customer relationship at Pasta by JoJo. We prioritize complete transparency and clarity throughout your shopping experience. We offer free delivery exclusively in the Myrtle Beach area, with orders accepted until Wednesday for convenient Friday delivery. Our contact page is at your service if you have any special orders or inquiries.

In addition to our delivery service, we are excited to expand our presence to various farmers' markets across the Myrtle Beach area. Our weekly newsletters feature our latest pasta varieties and products and highlight the dates and times we will be at the farmers' markets. We want to provide you with a seamless and delightful experience with Pasta by JoJo, and we are committed to providing high-quality, authentic Italian products.

We look forward to meeting you at one of the markets and sharing the taste of Italy with you. Thank you for your continued support and enthusiasm for Pasta by JoJo!

Privacy & Safety

At Pasta by JoJo, we prioritize the privacy and safety of our customers. This policy outlines how we collect, use, store, and protect your personal information to ensure a secure and transparent shopping experience.

Information We Collect:

Personal Information: When you make a purchase, we collect necessary personal information such as your name, address, email, and contact number to process and fulfill your order.
Payment Details: For secure transactions, we use trusted third-party banking services to verify and process payments. We do not store any payment information on our servers.

How We Use Your Information:

Order Fulfillment: Your information is used solely for order processing, shipping, and delivery. We do not share this information with third parties, except as necessary for order fulfillment.
Communication: After a successful purchase, we may contact you via email to provide order updates and shipping information and to address any queries related to your order.

Data Security:

Secure Transactions: We prioritize the security of your payment information. All transactions are processed through encrypted channels, ensuring a safe and secure shopping environment.
No Stored Payment Information: Pasta by JoJo does not store any payment information on our servers. Our third-party banking partners handle payment verification and processing.

Your Choices:

Opt-Out Options: If you prefer not to receive post-purchase communication or promotional newsletters, you can opt out through your account settings or by contacting our customer support.
Access and Correction: You have the right to access, correct, or delete your personal information. Contact us through our Privacy Center to make any changes.

Contact Us:

If you have any questions or concerns about our Privacy & Safety Policy, please don't hesitate to contact us. We are committed to maintaining the trust and confidence of our customers.

Visit our Privacy Center for more information or contact our customer support through our Contact Us page.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments